Shipping and Delivery

1. Shipping Locations:

We offer shipping services to various locations within the country. During the checkout process, you can check the availability of shipping to your specific location.

2. Shipping Partners:

Carbikcraft partners with reputable logistics and courier companies to handle the shipping and delivery of our products. Our collaboration with reliable carriers ensures that your order is handled with care and delivered safely.

3. Processing Time:

Upon placing an order, our team will initiate processing promptly. The processing time may vary depending on the product's availability, customization requirements, and order volume. We strive to process all orders as quickly as possible to minimize any delays.

4. Shipping Time:

The shipping time refers to the duration it takes for your order to reach its destination from the time it leaves our facility. Shipping times may differ depending on your location and the shipping method chosen. During the checkout process, you will be provided with an estimated delivery time based on your shipping address.

5. Minimum and Maximum Delivery Timeline:

The minimum delivery timeline is usually within 2 to 5 business days, starting from the date of order processing. However, the maximum delivery timeline can extend up to 15 business days for certain remote locations or during peak seasons. Rest assured, we strive to deliver your order as quickly as possible.

6. Shipping Charges:

Shipping charges are product-specific and may vary based on the weight, size, and delivery location. The delivery charges will be displayed during the checkout process before you finalize your order. Additionally, some products may be eligible for free shipping, which will be clearly indicated during the checkout.

7. Tracking Information:

Once your order is shipped, we will provide you with a tracking number through email or SMS. You can use this tracking number to monitor the status of your shipment and get real-time updates on its location and estimated delivery date.

8. Delivery Attempts:

Our shipping partners will make multiple attempts to deliver the package to your specified address. In case of unsuccessful delivery attempts, they may leave a delivery notification, and you may need to contact them to reschedule the delivery.

9. Delayed Shipments:

While we aim to deliver your orders within the estimated time frame, there may be instances of unexpected delays due to external factors beyond our control (e.g., weather conditions, natural disasters, or unforeseen logistical issues). In such cases, we will keep you informed and work diligently to resolve any delays promptly.

10. Inspecting Your Order Upon Delivery:

Upon receiving your order, we recommend inspecting the package for any damages or discrepancies. If you notice any issues, please contact our customer support team within the specified time frame to report the problem and initiate the necessary actions.

11. Order Cancellation and Refunds:

If you wish to cancel your order before it is shipped, please reach out to our customer support team immediately. For refund policies, kindly refer to our Return and Refund Policy.

At Carbikcraft, we prioritize providing a seamless shopping experience for our customers. If you have any questions or concerns regarding our shipping and delivery process, feel free to contact our dedicated customer support team, who will be happy to assist you.

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