Return Policy Page

Return Policy


At CarBik Craft, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy to ensure your shopping experience is enjoyable. Please read our Return Policy carefully to understand the guidelines and procedures for returning products.


1. Eligibility for Returns

1.1 Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support within [number of days] days of receiving the item. We will guide you through the return process and provide a replacement or refund.


1.2 Incorrect or Incomplete Orders: In the event that you receive an incorrect product or your order is missing items, please notify us within [number of days] days of delivery. We will rectify the issue and arrange for the correct products to be shipped to you.


1.3 Change of Mind: If you simply change your mind about a product, we accept returns within [number of days] days from the date of delivery. The product must be unused, in its original packaging, and in resalable condition. Please note that return shipping costs will be your responsibility.


2. Return Process

2.1 Contact Customer Support: To initiate a return, please contact our customer support team by email or phone. Provide your order details, including the item(s) you wish to return and the reason for the return. Our customer support representative will guide you through the process.


2.2 Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the product. Please do not return any items without obtaining the RA number.


2.3 Packaging and Shipping: Carefully package the product in its original packaging, including all accessories and documentation. Ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs, except in cases of damaged, defective, or incorrect items.


3. Refunds and Exchanges

3.1 Refunds: Upon receiving and inspecting the returned product, we will process your refund within [number of days] days. The refund will be issued to the original payment method used for the purchase. Please note that shipping charges are non-refundable.


3.2 Exchanges: If you wish to exchange a product for a different size, color, or model, please follow the return process mentioned above. Once we receive the returned item, we will process a refund and you can place a new order for the desired product.


4. Important Notes

4.1 Condition of Returned Products: The returned product must be in its original condition, unused, and in its original packaging. Any product that is damaged, used, or not in resalable condition may not be eligible for a refund or exchange.


4.2 Non-Returnable Items: Certain items are non-returnable for hygiene or safety reasons, such as opened electronics, software, intimate apparel, and customized products. Please check the product description or contact our customer support for more information.


4.3 Limited Warranty: Our products are covered by a limited warranty against manufacturing defects. If you encounter any issues with a product after the return period, please refer to our Warranty Policy or contact our customer support for assistance.


5. Contact Us

If you have any questions or concerns regarding our Return Policy or need assistance with a return, please contact our customer support team:


CarBik Craft

Address: Varanasi, Uttar Pradesh, India

Email: support@carbikcraft.com

Phone: +919555186449


Last Updated: 24 June, 2023

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